Business Ethical - 637 Words

Assignment 5 BUS371 [Page 51] 1. To make the recommendations, it is first necessary to understand the product that Otis Trains is selling. It is selling high quality, detailed, small batch train sets that are targeted towards affluent makes in the 30 to 50 ages bracket. For this market, we can assess the Order Winners, Order Qualifies, and Order Losers. Quality | Order Winners | Price | Order Qualifies | Lead time (to delivery) | Order Winners/ Order losers (if too long) | Availability | Order Qualifies | Variety | Order Winners | From this analysis, it is evident that price, while important, is not critical. While important, it is not consistent with the requirements of the customer. More importantly, we must consider†¦show more content†¦2. a) Process flow chart for three Warehouses: operation- produce the eyeglass frames / storage- finished goods inventory / decision- make a decision as to where we should ship the frames / transportation – move the frame to one of the three warehouses / storage- store the frames in the warehouse. / operation - receive the order from the customer / decision – decide which warehouse will be used to ship out the order. / operation - pick, pack, and prepare to ship the order./ transportation – ship the order. Process flos for the centralized warehouse: operation – produce the eyeglass frames. / storage – finished goods inventory. / transportation – move the frame to the centralized warehouse. / storage – store the frames in the warehouse. / operation- receive the order from the customer, pick, pack, and prepare to ship the order. / transportation – ship the order. b) There are several issues that must be addressed to answer this question. The first is that of who the critical customer is. Remember that we are dealing with a chain of customers going from the purchasing agent to the eyeglass doctor. Once you have identified the critical customer, you next have to determine what it is hat they want from your frame facility. This means identifying the order winners, order qualifiers, and order losers. It may be that we are dealing with customers are more interestedShow MoreRelatedThe Ethical Business Of Business Essay2018 Words   |  9 Pages All over the world business reputations are hitting a downward spiral, which is a serious concern for business leader because they hire the workers to produce the best possible outcome for their business. Business leaders are concerned about their unethical workplace being the explanation why their business is down the tube. Dr. Barry Morgan from the Archbishop of Wales support calls for an ethical busines s law. In proportion to the ethical business calling on the BBC, â€Å"Dr. Morgan believes an oathRead MoreEthical Leadership in the Universal Business World659 Words   |  3 Pagesunethical person with a good reputation or an ethical person with a reputation for injustice. Ethical leadership has long been a debate in regards to its importance and place in the universal business world. 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